Frequently Asked Questions

What is your minimum order?
The minimum order for the company is $1,000. You can combine your order with PETKING to reach the $1,000 minimum. Orders are shipped FOB Jamaica, New York.
 
How do you sell only to businesses?
Yes, we only sell to businesses with a valid tax identification number. At this time, we do not sell directly to the consumer.
 
What are your payment terms?
We accept VISA and MASTERCARD. We also accept wire transfers and checks in advance. For well qualified businesses, you may request a credit application. It will take an average of two weeks to check credit applications.
 
Do you ship COD?
No we do not
 
Are our products safe?
We have one of the best safety records in the industry. Our QC Director is the former head of juvenile testing for one of the major independent testing labs. Our General Counsel is an expert in product compliance and regulatory standards. Our number one priority is to produce safe, compliant products for our customers.